Privacy Policy
Last updated: June 2026
1. Introduction
HKM ("we", "us", or "our") operates this website and provides 3D printing, robotics, and custom design services in Riyadh, Saudi Arabia. This Privacy Policy explains how we collect, use, and protect information you provide when using our website and services.
2. Information We Collect
We may collect the following information when you interact with us:
- Contact details you provide (such as your name and phone number) when you request a quote or place an order via WhatsApp.
- Order and design details you submit through our custom orders tool.
- Basic technical data (such as browser type and pages visited) collected automatically through cookies and analytics.
3. How We Use Your Information
We use your information to process and fulfil your orders, respond to your enquiries, improve our website and services, and communicate with you about your requests. We do not sell your personal information to third parties.
4. Cookies
Our website uses cookies to remember your preferences (such as language and theme) and to understand how visitors use the site. You can control or disable cookies through your browser settings or our on-site cookie consent prompt.
5. Data Storage & Security
Order designs and cart data may be stored locally in your browser. We take reasonable measures to protect any information you share with us, but no method of transmission over the internet is completely secure.
6. Third-Party Services
We use third-party services including WhatsApp (for communication) and Google Analytics (for website statistics). These services have their own privacy policies governing the use of your information.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy, contact us on WhatsApp at +966 536 354 479.